By accessing or using www.dittohire.com or any of its related blogs, websites, applications or platforms (collectively, " the Platform "), owned by Ditto Jobs (Pty) Ltd. (reg: 2015/372082/07)(" Ditto Hire ") or any of its Services, you agree that you have read, understood and agree to be bound to the terms and conditions contained herein (" Terms "), in conjunction with any additional Ditto Hire terms particularly applicable to you and the Services you utilise. All rights in and to the content of the Platform remain at all times expressly reserved by Ditto Hire. Please see Ditto Hire’s distinct sections on Privacy, Intellectual Property, and Disclaimers & Indemnities.
INTRODUCTION TO THE PLATFORM AND SERVICES
Ditto Hire provides a recruitment managing platform providing various Platform-as-a-Service software services, including but not limited to allowing ATS Users the ability to create and manage their own job placements and opportunities as well as receive and manage feedback when candidate users have activated these opportunities on associated job placement websites (including the Ditto Jobs platform). Further, candidate users can also upload their qualifications and CVs to the Platform and the Platform’s affiliate platform Ditto Jobs to build a personal profile which can be reviewed by other users who wish to engage the candidate for employment and/or other transactions. Ditto Hire and the Platform provides its various PaaS Services as tools for the users to privately and easily engage with each other and manage recruitment opportunities (collectively, the “Service/s”).
These Terms explain the conditions applicable to how users must make use of the Platform and the core provisions applicable to a user’s use of any Services derived from Ditto Hire. Depending on the exact Services used, a user may also need to conclude additional agreements/terms with Ditto Hire, which agreements/terms will contain more specific details and/or conditions relating to the exact Service acquired, including exact services and fees to be expected.
ATS Users are also subject to the ATS Terms, dictating their use of the Services as well as the Fees applicable.
In return for using some of the Services available, a user may have to pay a fee to Ditto Hire (“Fee”), but same Fee will be detailed to you on the Platform or relevant Ditto Hire’s Service invoice, before you incur such a Fee, or in any further Service-specific agreement you may conclude with Ditto Hire or another third party. Please visit the Platform or contact us for a breakdown of the exact current Fees applicable to your chosen Services, especially as an ATS User.
The Platform and these Terms are subject to change without notice. These Terms are updated or amended from time to time and will be effective upon Ditto Hire uploading the amended Terms (including the ATS Terms) to the Platform. Your continued access or use of the Platform constitutes your acceptance to be bound by the Terms, as amended. It is therefore your responsibility to read these Terms periodically to ensure you are aware of any changes.
Unauthorised use of the Platform may give rise to a claim for damages and/or be a criminal offence.
RELATIONSHIP BETWEEN THE PARTIES
www.dittohire.com is a web service which carries job advertisement and CV content independently published by third parties on the Ditto Hire Platform. Ditto Hire is not involved in the recruitment process and must not be considered to be a recruiter and/or employer with respect to the use of the Platform. Ditto Hire shall not be responsible for any user entering into agreements or making decisions of whatever nature in connection with the posting of jobs, CV and/or the contents thereof and/or any other information obtained on the Platform.
All negotiation, engagement and transaction occurring between users in relation to any such possible employment or contracting between them has nothing to do with Ditto Hire, and is exclusively the liability and responsibility of the those privately engaging users.
Your use of the Platform, the tools thereon or the Services is entirely at your own risk and based on your own volition and expertise.
PRIVACY AND EXCHANGE OF PERSONAL INFORMATION
Ditto Hire takes the processing of your personal information very seriously and does so in accordance with not just the South African Protection of Personal Information Act, 2013 (“POPI” - as amended).
You should carefully read our full Privacy Policy before using the Platform as it is hereby incorporated into this Agreement by reference, and governs our treatment of any information, including personally identifiable information you submit to Ditto Hire.
Please note that certain information, statements, data, and content (such as photographs) which you may submit to Ditto Hire are likely to reveal your gender, ethnic origin, nationality, age, and/or other personal information about you. You acknowledge that your submission of any information, statements, data, and content to us is voluntary on your part and that Ditto Hire may process such information, within the terms of the Privacy Policy.
Do not provide us with any personal information which is not yours, or which you have no lawful right to provide on another entity’s/person’s behalf. Do not provide us with the personal information of a minor in any way. Your failure to adhere to these provisions constitutes your immediate and material breach of these Terms.
Users understand and agree that should they upload their and/or a candidate’s personal information, including CVS and employment history to the Platform, that information will be shared with our authorised job placement portals and websites. Similarly, users who activate a job placement advert on another website, where such an advert is managed by our Services, the user’s information inputted on that third-party website will be forwarded to us for processing and management via our Platform and Services.
For clarity on user types, there are two main types of candidate users with the associate features:
A “Created” candidate user is a candidate that is loaded onto the Platform by an authorised recruiter user. This candidate does not apply via any website nor give consent to Ditto Hire and therefore the recruiter user is liable for this Created candidate information supplied to Ditto Hire.
As such, when we on-board new recruiter clients, they sometimes provide us a with their own candidate and client database which we migrate for them into Ditto Hire. The recruiter user is at all times liable for this data, and Ditto Hire is under no circumstances responsible for this data and may never use this data.
An “Organic” candidate is a person that has applied for a job or has submitted their profile through the Ditto Jobs platform themselves directly, and, hence, Ditto Hire is allowed to contact this user. This candidate type is personally liable for all information they provide about themselves to the Platform and/or Ditto Jobs/Ditto Hire.
USER REGISTRATION PROCESS
In order to make use of most of the Services, you must complete the necessary registration process detailed on the Platform and acquire a Profile. Each user shall have only one (1) Profile and agrees to provide accurate, current, and complete information during the registration process and to update such information as and when it changes.
Ditto Hire requires you to submit your full name, e-mail address, location, and phone number when registering a Profile. Users may then setup additional features of their Profile, depending on the exact Services acquired, as prompted by the Platform.
To protect your privacy and security, the Platform takes reasonable steps to verify your identity by requiring a password together with your provided e-mail address in order to grant access to your Profile and data. To view or change your personal information provided, you can edit your Profile, edit your company Profile and/or request your password to be changed.
By entering your personal information on the Platform, you warrant that the person using the Platform is you and/or you have the legal authority to act on behalf of a corporate entity. You are responsible for your Profile and all actions perpetrated therewith and thereon, and you should not share your log-in details or password with anyone.
THE SERVICES
For further and exact information on the various Services currently offered by Ditto Hire, or those specific to you, please consult the relevant “Help” pages on the Platform or please contact [email protected] who will gladly assist. ATS Users must also review the ATS Terms for further information on their available tools and functions using the Platform and Services.
For general information purposes, and subject to further information relating to these Services made available by Ditto Hire on the Platform or elsewhere, users can create job adverts, client records and candidate profiles using the easy-to-use tools on the Platform, and then maximise the dissemination of such information using our many linked authorised recruitment and job websites.
Recruiters can then also receive valuable feedback on how their opportunities/candidates are succeeding in the market, through the information received back from the platforms advertised on/used. Ditto Hire mayalso automatically recommendcandidates from your own created database or matches CVs and other files saved on your database.
Candidate users can also use the relevant parts and tools of Platform to create an employment/qualifications profile which houses the candidate user’s various qualifications, CV and work experience. Other users can then search through these profiles, and then subsequently engage with candidate users whom they so choose. Please bear in mind however, that Ditto Hire clients do not automatically have access to our entire candidate database. Only once a candidate submits their profile to a company or applies for a specific company’s job, will the client receive access to the candidate’s information.
Users are solely responsible for any and all information they provide to Ditto Hire/the Platform in creating their profile, which they warrant to Ditto Hire as being true and correct in every regard.
FEE FOR DITTO HIRE SERVICES
Ditto Hire’s services that facilitate applications for employment are free of charge, where only ATS Users using our full suite of management software Services will be charged a transaction fee that is payable at the execution of the transaction (“Fee”). For an exact breakdown of the Fees applicable to the use of a particular Service from Ditto Hire, please see our Platform and/or contact us at [email protected]
Your telephone or cellular service provider will charge all telephone calls that you make to Ditto Hire telephony-based facilities at their normal rates. The same applies for internet usage required to use the Platform.
Please also consult the ATS Terms for Fee information and payment details.
You may contact Ditto Hire via email at [email protected] to obtain a full record of your transactions with Ditto Hire.
USER RESPONSIBILITIES AND WARRANTIES
By using the Platform and/or the Services, you warrant that:
you have read and agreed to these Terms and will use the Platform and Services in accordance with them;
all information you provide to the Platform and/or Ditto Hire is true and accurate in every respect, recognising that furnishing false employment or qualifications information is a criminal offence under South African law;
you understand and agree that Ditto Hire is not a regulated advisory, educational, payments service provider, nor labour broker or recruiter, and you take all responsibility for the decisions you make via the Platform and/or Services;
you are above the age of 18 (eighteen) years old and have the legal capacity to understand, agree with and be bound with these Terms;
you lawfully possess and submit all information to the Platform and/or Ditto Hire for the use of it or the Services;
you will only ever provide correct and true job adverts reflecting a real available position, and never use the Services nor Platform for fake or scam positions/opportunities which do not actually exist or have features different to those actually advertised. We reserve the right to remove any such fake, suspicious or fictitious advert or Profile associated to such actions, even on the basis of a reasonable suspicion of such actions occurring;
you will not post, upload, replicate or transmit any abusive content on the Platform that is or could reasonably be considered to be threatening, harassing, defamatory, abusive, racist, sexist, discriminatory, in breach of confidence, in breach of privacy or restrict any user in any way from properly using the Platform;
you will not send any unsolicited electronic messages or use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of the Platform including but not limited to uploading or making available files containing corrupt data or viruses via whatever means or deface, alter or interfere with the front end ‘look and feel’ of the Platform or the underlying software code;
you will not use any device, software or routine or the like to interfere or attempt to interfere with the proper working of the Platform or take any action that imposes an unreasonable or disproportionately large load on the Platform infrastructure;
you will not access the Platform by any means other than through the interface that is provided by Ditto Hire or attempting to access the Platform without first logging in through the Platform login page;
you will not copy, reproduce, alter, modify, creating derivative works, or publicly display any content from the Platform without Ditto Hire’s prior written permission;
you will not reverse assemble or otherwise attempt to discover any source code relating to the Platform or any tool and function therein, except to the extent that such activity is expressly permitted by applicable law;
you will not access data not intended for you or log into a server or account which you are not authorized to access;
you will not attempt to probe, scan or test the vulnerability of a Ditto Hire system or network or to breach security or authentication measures without proper authorization;
you will not “scrape” nor copy any information from the Platform or Ditto Jobs for any use or replication on any other website or for any other purpose;
you will not attempt to interfere with the service to any user, host or network, including, without limitation, via means of submitting a virus to the Platform, overloading, "flooding", "spamming", "mail bombing" or "crashing", sending and/or posting unsolicited email, including promotions;
you will not advertise content, products or services without our prior written permission;
you will not forge any TCP/IP packet header or any part of the header information in any email or newsgroup;
you will not post, delete or revise any material posted by any other person or entity, using any device, software or routine to interfere or attempt to interfere with the proper working of the Platform or any activity being conducted on the Platform;
you will not infringe the intellectual property or other rights of any third party or the Platform or transmit content that the user does not own or does not have the right to publish or distribute;
you will not use the Platform for any commercial purpose other than as expressly provided for by Ditto Hire herein;
you will not use the Platform to breach any applicable law or regulation or perform or encourage any illegal activity including (without limitation) promoting or facilitating money laundering or financial crimes; and/or
you will not facilitate or assist any third party to do any of the above,failing which, your failure will automatically deemed to be a material breach of these Terms, allowing Ditto Hire to use its full spectrum of rights available to it against the infringing party, including reporting you to the authorities, denying you access to or use of any Service or the Platform and/or claiming contractual (including consequential) damages from you.
The Platform is only available on compatible devices connected to the internet. It is your responsibility to obtain these devices and any data network access necessary to utilise the Platform. The network’s data and messaging rates and fees may apply if you use the Platform and you shall be responsible for such rates and fees.
Without prejudice to any of Ditto Hire’s other rights (whether at law or otherwise), Ditto Hire reserves the right to deny you access to the Platform or the Services where Ditto Hire believes (in its reasonable discretion) that you are in breach of any of these Terms.
Ditto Hire does not guarantee that the Platform, or any portion thereof, will function on any particular hardware or device.
ADDITIONAL TERMS APPLICABLE TO CANDIDATES /JOB SEEKERS
You indemnify Ditto Hire against all claims, actions, suits, liabilities, costs and expenses incurred on any account as a result of the listing or intended listing of any résumé by you on www.dittojobs.com , or any related site. For clarity, this includes any claims that may arise out of any user’s creation and/or dissemination of any fake or scam placements/adverts.
Ditto Hire makes every effort to ensure that Applicant Data is treated in the strictest confidence, however, you will not hold Ditto Hire responsible if your résumé was unlawfully copied from the Ditto Hire website through nefarious means and/or distributed without consent.
Access to the candidate résumé database is available only to Ditto Hire clients who have been approved for résumé search capabilities and whom Ditto Hire has issued with privileged access codes to search the Ditto Hire database. Such Ditto Hire clients may access the candidate résumé database (if same client has such access by virtue of a candidate’s submission of their information via a linked company, where our database is completely closed off to access unless the candidate submits their Profile or applies for a job with the linked company) solely for the purpose of identifying candidates whose work preferences for location, category, industry and occupation match the clients’ current vacancy advertisements with Ditto Hire. While Ditto Hire will make every effort to ensure that Ditto Hire clients adhere to this undertaking, you herewith indemnify Ditto Hire against wrongful conduct, of any kind, by Ditto Hire clients.
Ditto Hire reserves the right to either reject or remove any résumé from its Platform/s for any reason whatsoever. Candidates also have the ability to remove their data from our Platform which will also remove any client users’ access to the candidate profile when logging into Ditto Hire.
You agree to present yourself truthfully in your résumés on Ditto Hire.
Ditto Hire makes every effort to deliver applications to vacancies in the shortest possible time. You will however not hold Ditto Hire liable for any loss or damage as a result of any failure or delay in the delivery of an application for employment to an Advertiser.
You agree, at all times, to deal with any information or products provided by Ditto Hire in a manner which abides by all applicable laws of South Africa, or of any other relevant jurisdiction (including, without limitation, privacy and copyright laws).
Ditto Hire and its associates at all times limit their liability to the re-supply, where possible, of services not properly rendered; and where the re-supply of the service is not possible, to the refund of moneys paid for such services.
Ditto Hire will not be liable under this paragraph where the failure to render services properly is attributable partially or wholly to your actions or omissions.
You may not assign or transfer your rights and obligations to any other person without Ditto Hire’s prior written approval (which will not be unreasonably withheld).
ADDITIONAL TERMS FOR ADVERTISERS
The Services Ditto Hire provides facilities for recruiters to place advertisements pertaining to employment vacancies on the Ditto Jobs Website. In addition:
Recruiter users can create jobs on Ditto Hire. These jobs are completely private until the user advertises the job.
Once the job is advertised, the job becomes visible on the various portals that the user advertises to, via our integration partners.
All integrations redirect the candidate to Ditto Jobs.
When a recruiter user does not select Ditto Jobs when advertising a job, the job is not searchable on Ditto Jobs but the candidate will still be redirected from third party integrations to Ditto Jobs to complete their profiles.
All advertisements are linked to a vacancy category and job title selected by the Advertiser.
All advertisements placed will remain visible on Ditto Jobs and its partner websites for a period determined by the Advertiser and the partner websites.
Ditto Jobs provides search services to allow applicants to view the vacancies. These include hierarchical and a text search facilities.
Users understand that other parties may try to replicate or “scrape” information provided to our Platform/Ditto Jobs, which is a prohibited action over which we cannot exert control. We take every reasonable action to prevent such action from occurring (such as removing no longer available positions as fast as possible), but we will not be liable for such prohibited actions performed by such random third parties.
When applicants register with Ditto Jobs, the Ditto Jobs system records their position preferences. This information is used to generate email notifications to applicants of positions that may suit them.
Advertiser vacancy advertisements will be linked to the criteria that are used to generate notifications, which means that Ditto Jobs will actively market vacancies to selected applicants.
Prices set by Ditto Hire for the use of the Ditto Jobs platform/Ditto Hire Services may vary without notice.
All amounts owing to Ditto Hire must be paid within 7 (seven) days of the date of invoice. Ditto Hire may charge interest on late payment in accordance with the prevailing Standard Bank prime overdraft rate.
Advertisers must pay the amount of all invoices in full to Ditto Hire’s bank account(s), notwithstanding any errors or omissions in any advertisement, into Ditto Hire’s nominated bank account(s), free of deduction or set off.
The prices listed on the Platform/Ditto Jobs website are valid from 1 December 2017 and exclude VAT.
It is the responsibility of Advertisers to ensure they comply with the Labour Relations Act and any other anti-discrimination legislation applicable in the Republic of South Africa. This is relevant to the creation of vacancy advertisements on Ditto Jobs using the standard "create advertisement" form. Ditto Hire will not accept advertisements that appear to be contrary to law.
The Advertiser indemnifies Ditto Hire against all claims, actions, suits, liabilities, costs and expenses incurred on any account by Ditto Hire as a result of the listing or intended listing of any advertisement by that Advertiser on www.dittohire.com , or any related site.
Ditto Hire shall use reasonable endeavours to keep the vacancy advertisements available at all times. However, the Advertiser agrees that Ditto Hire shall not be liable to the Advertiser or any other person whatsoever in respect of any loss or damages caused by or arising from the unavailability of, or any interruption in the display of the advertisements for any reason whatsoever.
Ditto Hire shall use their best endeavours to notify the Advertiser of any maintenance and repairs which may result in the advertisements being unavailable, but do not warrant that such notice will be given in advance.
Ditto Hire will do everything in its power to ensure that the Ditto Hire/Ditto Jobs server is free from viruses or other destructive software, by employing industry standard virus protection and firewalling technology. Ditto Hire cannot and does not, however, guarantee or warrant that files available for downloading through the site or delivered via electronic mail through the site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. Advertisers are responsible for implementing sufficient procedures and checkpoints to satisfy their particular security requirements and output, and for maintaining external means for the reconstruction of any lost data.
Advertisers must make every effort to avoid errors in advertisements. Ditto Hire accepts no responsibility or liability for any errors and requires that Advertisers check their advertisements for errors as soon as they are placed on the site(s). Any errors may be edited immediately.
Ditto Hire reserves the right to either reject or remove any advertisement from its site(s) for any reason whatsoever.
Ditto Hire makes every effort to publish advertisements in the shortest possible time. Ditto Hire is not liable for any loss or damage incurred by an Advertiser as a result of any failure or delay in the listing an advertisement on Ditto Jobs or its partner websites.
The Advertiser agrees at all times to deal with any information or products provided by Ditto Hire in a manner which abides by all applicable laws of South Africa, or of any other relevant jurisdiction (including, without limitation, privacy and copyright laws).
To the fullest extent permitted by law, Ditto Hire and its associates exclude all liability for any loss or damage (including indirect, special or consequential loss or damage) arising from the use of, or reliance on any services provided by Ditto Hire or its associates. Ditto Hire and its associates at all times limit their liability to the re-supply, where possible, of services not properly rendered; and where the re-supply of the service is not possible, to the refund of moneys paid for such services.
Ditto Hire will not be liable under this paragraph where the failure to render services properly is attributable partially or wholly to the Advertiser’s actions or omissions.
The Advertiser agrees to keep Ditto Hire and its associates fully indemnified against any actual or contingent liabilities incurred in relation to any actions or claims brought by any person against Ditto Hire as a result of an actual or alleged breach by him/ her of any law, or such other actions or claims brought in relation to the provision of services by Ditto Hire/Ditto Jobs on behalf of the Advertiser.
The Advertiser may not assign or transfer your rights and obligations to any other person without Ditto Hire’s prior written approval (which will not be unreasonably withheld). If the Advertiser is a company, any change in the effective control of its ownership shall be deemed an assignment for the purpose of this clause.
Ditto Hire shall not divulge any personal information obtained from the Advertiser to any third parties unless:
the Advertiser has consented to any disclosure of such personal information to be made to any third party;
any disclosure of such personal information is to be made by Ditto Hire to any of their employees or agents for the purpose of rendering the services to the Advertiser;
Ditto Hire are compelled by any law or order of court to disclose such personal information.
Any personal information supplied by the Advertiser to Ditto Hire/Ditto Jobs shall be securely stored by Ditto Hire and its associates.
Whilst Ditto Hire shall endeavour to protect the Advertiser from disclosure to any other party concerning the information furnished in this agreement, Ditto Hire shall nonetheless not be liable for damages in any manner whatsoever to the Advertiser should such information become known to any other party, provided that such endeavour shall not apply in regard to any information which is publicly available from sources other than the parties.
Access to the candidate CV database is available only to Ditto Hire clients who have been approved for CV search capabilities. Ditto Hire clients may access the candidate CV database solely for the purpose of recruitment. Ditto Hire clients may not use the candidate CV database for any other purpose including, but not limited to, collecting and storing candidate contact information and other data.
Ditto Hire clients are required to be bound by the applicable South African laws, binding schemes or contracts that uphold privacy principles. Organisations, which are not bound by substantially similar principles, will be held to the rules described by the Information Technology Association of South Africa’s Code of Conduct.
KYC AND AML REQUIREMENTS
A user’s ability to make use of various parts of the Platform or particular Services, may be regulated by applicable know-your-customer (“KYC”) and/or anti-money laundering (“AML”) lawsand the respective rules and regulations.
Ditto Hire may, at various times and depending on a range of factors in its sole discretion, including the amount of a transaction actioned and/or the exact nature of the user, require that a user submit certain information to Ditto Hire in order for the user to be verified as not infringing any of Ditto Hire’s KYC and/or AML requirements and/or local or foreign laws. This information may include identity documents, passport documents and/or bank account information. Ditto Hire reserves the right to limit or terminate a user’s access and use of the Services should the user fail to adhere to these requirements to the standard required by Ditto Hire. Ditto Hire also reserves the right to share this information with any legal authority when required under applicable laws.
Ditto Hire may restrict user transactions that may violate laws or Ditto Hire’s internal KYC or AML conditions herein and as updated from time to time.
As a minimum, the following rules are applied:
should we receive a payment from you with no associated Service-provision, we may ask for a proof of contract;
should we receive a Fee payment between R50,000.00 (fifty thousand Rand) and R100,000.00 (one hundred thousand Rand), we may request a proof of address and copy of your ID/company information; and/or
should we receive a Fee payment above R100,000.00 (one hundred thousand Rand), we may request copies of all of your director’s ID documents and proof of banking partner (in addition to the items requested above).
RECEIPT AND TRANSMISSION OF DATA MESSAGES
Data messages, including email messages, sent by you to Ditto Hire will be considered to be received only when acknowledged or responded to.
Data messages sent by Ditto Hire to you will be regarded as received when the complete data message enters an information system designated or used for that purpose by the recipient and is capable of being retrieved and processed by the recipient.
Ditto Hire reserves the right not to respond to any email or other data message which contains obscene, threatening, defamatory or otherwise illegal, unlawful or inappropriate content, and to take appropriate action against the sender of such email or data message where necessary.
Messages sent over the internet cannot be guaranteed to be completely secure as they can be intercepted, lost or corrupted. Ditto Hire is therefore not responsible for the accuracy or safety of any message sent by email or automated systems over the internet, whether from Ditto Hire to a user, between users or from a user to Ditto Hire.
HYPERLINKS, DEEP LINKS, FRAMING
The Platform may include links to other internet sites ("the other sites"). Ditto Hire does not own or endorse the other sites and is not responsible for the information, material, products or services contained on or accessible through the other sites. Any such hyperlinks do not imply any endorsement, agreement on or support of the content or products of such target sites.
Ditto Hire does not purport to own the content on other sites which may be shown on the Platform. Should the owner of any content showcased on the Platform want the content to be removed, please write to [email protected] to request the removal of such content.
The user’s access and use of the other sites remain solely at the user’s own risk and on the terms set by the relevant third-party operator of the other sites.
ADVERTISING AND SPONSORSHIP
The Platform may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion in the Platform complies with all applicable laws and regulations.
Ditto Hire, its members, employees, suppliers, partners, affiliates and agents accordingly exclude, to the maximum extent permitted in law, any responsibility or liability for any error or inaccuracy appearing in advertising or sponsorship material.
For clarity, our Ditto Jobs website will show:
Ditto Hire jobs created by our ATS Users; and
External job ads from external third-party job portals.
We may also show advertisements from advertising networks such as Google AdSense and Google AdX, as well as sourcing advertising from our own media clients.
INTELLECTUAL PROPERTY PROTECTION
All Platform layout, content, material, information, data, software, icons, text, graphics, images, sound clips, advertisements, video clips, user interface design, trade names, logos, trademarks, designs, copyright and/or service marks (whether registered or un-registered), together with the underlying software code and everything submitted by a user to the Platform and Ditto Hire in use of the Services, (“the intellectual property”) are owned (or co-owned or licenced, as the case may be) by Ditto Hire, its shareholders, associates and/or partners, whether directly or indirectly, and as such, are protected from infringement by domestic and international legislation and treaties.
For clarity, all rights to any intellectual property provided by a user to the Platform will remain with the user, but for which the user has provided Ditto Hire with a non-exclusive, non-transferable licence to use such user intellectual property as Ditto Hire deems fit on the Platform and/or in advertising, for as long as the user remains registered on the Platform.
Subject to the rights afforded to you in these terms, all other rights to all intellectual property and content on the Platform are expressly reserved. You may not copy, download, print, modify, alter, publish, broadcast, distribute, sell, or transfer any intellectual property, editorial content, multi-media content, graphics or other material on the website or the underlying software code whether in whole or in part, without the written consent of Ditto Hire first being granted (through a content use-license or otherwise), which consent may be refused at the discretion of Ditto Hire. No modification of any intellectual property or editorial content or graphics is permitted. Should you breach these provisions, Ditto Hire and/or the rightful intellectual property rights owner may launch legal proceedings against you for a breach of contract, resulting in (amongst other things) a claim of damages being brought against you.
Ditto Hire reserves the right to make improvements or changes to the intellectual property, information, artwork, graphics, and other materials on the Platform or to suspend or terminate the Platform, at any time on reasonable notice to you; provided that any transactions or functions already concluded through the Platform, will not be affected by such suspension or termination (as the case may be).
Where any of the Platform intellectual property has been licensed to Ditto Hire or belongs to any third party, other than that which has been submitted by a user to the Platform in the use of the Services, all rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time, and you agree to comply with such third party terms and conditions.
Subject to adherence to the Terms, Ditto Hire grants to users a personal, non-exclusive, non-assignable and non-transferable license to use and display all content and information contained on the Platform on any machine which the user is the primary user. However, nothing contained on the Platform or in these Terms should be construed as granting any licence or right to use any intellectual property without the prior written permission of Ditto Hire.
Any enquiries regarding any of the above relating to intellectual property must be directed to Ditto Hire at [email protected].
DISCLAIMERS AND LIMITATIONS OF LIABILITY
Neither Ditto Hire nor any of our subsidiaries, affiliated companies, suppliers, employees, shareholders, or directors ("Ditto Hire Affiliates") shall be cumulatively liable for any special, incidental, indirect, punitive, or consequential damages or loss of use, profit, revenue or data to you or any third person arising from your use of the Services, or any of the content or other materials on, accessed through or downloaded from Ditto Hire and/or the Platform.
This limitation of liability is part of the basis of the bargain between the parties and without it the terms and prices charged would be different.
This limitation of liability shall apply regardless of whether you base your claim on contract, tort, statute or any other legal theory.
This limitation of liability shall not apply to any damage that Ditto Hire may cause you intentionally or knowingly in violation of this Agreement or applicable law, or as otherwise mandated by applicable law that cannot be disclaimed in this Agreement.
The Platform and Services, including any intellectual property appearing therein, are provided "as is" and "as available". Ditto Hire makes no representations or warranties, express or implied, including but not limited to warranties as to the accuracy, correctness or suitability of either the Platform or the Services.
All information or opinions of users made available on the Platform in relation to any of the Services are those of the authors and not Ditto Hire. While Ditto Hire makes every reasonable effort to present such information accurately and reliably on the Platform, Ditto Hire does not endorse, approve or certify such information, nor guarantee the accuracy or completeness of such information on the Platform.
Ditto Hire takes reasonable security measures to ensure the safety and integrity of the Platform and to exclude viruses, unlawful monitoring and/or access from the Platform. However, Ditto Hire does not warrant or represent that your access to the Platform will be uninterrupted or error-free or that any information, data, content, software or other material accessible through the Platform will be free of bugs, viruses, worms, trojan horses or other harmful components. The user’s access to and use of the Platform remains solely at the user’s own risk and the user should take their own precautions accordingly.
INDEMNITIES
The user indemnifies and holds harmless Ditto Hire, its shareholders, employees, and partners from any demand, action or application or other proceedings, including for attorneys’ fees and related costs such as tracing fees, made by any third party and arising out of or in connection with the user’s use of the Platform and/or Services offered or concluded through the Platform in any way.
The user agrees to indemnify, defend and hold Ditto Hire harmless from any direct or indirect liability, loss, claim and expense (including reasonable legal fees) related to the user’s breach of these Terms.
This clause will survive termination of this agreement.
COMPANY INFORMATION
Site owner: Ditto Jobs (Pty) Ltd.
Legal status: For profit, limited liability
Registration number: 2015/372082/07
Directors: L. Delport, C. Fourie, JC Van Niekerk
Description of main business: Platform-as-a-Service software provider
Telephone number: +27(0)21 422 0871
Email address: [email protected]
Platform address: https://www.dittohire.com
Physical address: 35 Wesley Street, Gardens, Cape Town,
8001
Postal address: 35 Wesley Street, Gardens, Cape Town,
8001
Registered address: 35 Wesley Street, Gardens, Cape Town,
8001
Any applicable association membership: N/A
DISPUTE RESOLUTION AND GOVERNING LAW
The user’s access and/or use of the Platform and/or Services, any downloaded material from it and the operation of these Terms (including any transaction/license concluded pursuant thereto) shall be governed by and construed in accordance with the laws of the Republic of South Africa only.
Should any dispute, disagreement or claim arise between a user and Ditto Hire concerning use of the Platform or the Services, the parties shall endeavour to resolve the dispute amicably, by negotiation, and with the best interests of both parties in mind.
Should the parties fail to resolve such dispute in the aforesaid manner or within such further period as the parties may agree to in their negotiation, the parties will approach an independent industry expert who shall mediate the discussion between them, for the purposes of finding a mutually beneficial solution.
Notwithstanding the above, both parties consent to the non-exclusive jurisdiction of the High Court of South Africa, Gauteng North Division, Pretoria, even in the event where the quantum in the dispute may be less than the monetary jurisdiction of that court. Either party may also always use the dispute resolution services of any applicable legislative tribunal or Ombud, as provided for in applicable legislation.
The parties both agree that in no circumstance will either party publicize the dispute on any social media or other public platform. The parties understand that any publicity of this nature can cause serious damage to the other party, which damage may result in a financial claim against the infringing party.
TERMINATION OF USE OF PLATFORM OR SERVICES
IN ADDITION TO ITS OTHER RIGHTS HEREIN, DITTO HIRE RESERVES THE RIGHT TO TERMINATE AND CANCEL YOUR USE OF THE PLATFORM, SERVICES AND OR ANY CONTENT USE-LICENSE IF YOU BREACH ANY OF THESE TERMS, OR FOR ANY OTHER REASON IN ITS SOLE DISCRETION PROVIDED THAT DITTO HIRE GIVES REASONABLE NOTICE TO YOU.
Whilst ATS Users have a 1 (one) calendar months’ notice period requirement to terminate their agreement with these Terms and Ditto Hire, you may terminate your use of the Services at any time, subject to any additional conditions related thereto which a user may be subject to by virtue of another agreement concluded between the user and Ditto Hire. Further, termination by a user will not affect any existing obligation that that user may have accrued at the time of termination, which will not be affected by same termination (such as the payment of Fee to Ditto Hire).
FORCE MAJEURE
If Ditto Hire is prevented from or hindered or delayed in performing any obligation under these Terms by reason of any circumstance beyond its reasonable control (including but not limited to, acts of god, medical pandemics, governmental restraints, strikes, labour disputes (other than strikes or labour disputes by its own staff), war, extreme weather, electrical/internet load-shedding, fire, flood, riot, sabotage and terrorism), it shall be excused performance to the extent affected by the circumstances concerned so long as it shall both give notice to any effected user, if applicable, of those circumstances promptly after they first affected performance and use all reasonable commercial endeavours to remove or avoid their cause or effect.
NOTICES AND SERVICE ADDRESS
Each of the parties chooses their service address for the purposes of the giving of any notice, the serving of any process and for any other purposes arising from these Terms as being:
in the case of Ditto Hire, at [email protected] ; or
in the case of the user, at the e-mail and addresses provided by the user to Ditto Hire in their Profile registration/subscription confirmation process, or otherwise.
Each of the parties will be entitled from time to time, by written notice to the other to vary its service address to any other address which is not a post office box or poste restante, provided that the change will become effective only 14 (fourteen) days after service of the notice in question.
Notwithstanding the above, any notice given in writing in English, and actually received by the party to whom the notice is addressed, will be deemed to have been properly given and received, notwithstanding that such notice has not been given in accordance with this clause.
GENERAL
This document contains the entire agreement between the parties in relation to the subject matter hereof. Save as contemplated in clause 1.4 above, no alteration, cancellation, variation of, or addition hereto will be of any force or effect unless reduced to writing and signed by all the parties to these Terms or their duly authorised representatives.
No indulgence, leniency or extension of time granted by Ditto Hire shall constitute a waiver of any of Ditto Hire’s rights under these Terms and, accordingly, Ditto Hire shall not be precluded as a consequence of having granted such indulgence, from exercising any rights against the user which may have arisen in the past or which might arise in the future.
Words importing the singular will include the plural and vice versa. Words importing one gender will include the other genders, and words importing persons will include partnerships, trusts and bodies corporate, and vice versa.
The headings to the paragraphs in the Terms are inserted for reference purposes only and will not affect the interpretation of any of the provisions to which they relate.
Should you have any complaints or queries, kindly address an email to Ditto Hire at [email protected] of same.
In the event of the user failing to pay any amount timeously or breaching these Terms, the user shall be liable for all legal costs (on the scale as between attorney and user) (including collection commission) which may be incurred by Ditto Hire in relation to the payment failure or breach.
Each sentence, paragraph, term, clause and provision of these Terms and any portion thereof shall be considered severable and if, for any reason, any such sentence, paragraph, term, clause or provision is held to be invalid, contrary to, or in conflict with any applicable present or future law or regulation or in terms of a final, binding judgment issued by any court, it shall to that extent be deemed not to form part hereof and shall not impair the operation of, or have any effect upon such other sentence, paragraph, term, clause or provision hereof as may otherwise remain valid or intelligible, which shall continue to be given full force and effect and bind the parties hereto.
No term or condition of these Terms is intended to breach any peremptory provisions of any consumer protection legislation and any regulations thereto ("Prohibited Provision"). Any breach of any such Prohibited Provision shall be governed by the provisions of clause 22.7.
THE CUSTOMER USE OF THE SUBSCRIPTION SERVICE
Conditioned on the Customer’s payment of the Fees due under this Agreement and the Customer’s compliance with the General Terms and these additional ATS Terms (collectively “the Agreement”/”Contract”), Ditto Hire grants the Customer a limited, non-exclusive, non-transferable subscription licence to access and use the Service for the Initial Term and any Renewal Terms(s) (as defined below).
RESTRICTIONS ON USE
The Customer may obtain User Accounts for any persons that the Customer authorises to use the Service for its business, including, but not limited to, the Customer’s employees and contractors. However, the Customer may not sublicense, resell or supply the Service for use in any other organisation, entity, business, or enterprise without Ditto Hire' prior written consent.
The Customer is initially authorised to permit use by the number of User Accounts listed in the provided pricing schedule. The Customer, by its authorised Support Contact or Account Contact, may add to the number of User Accounts by contacting Ditto Hire Customer Support by email or phone or by utilising applicable management features of the Service.
The Customer is permitted to store, print, and display the Content only for its own (or as applicable his or her own) business use in connection with use of the Service. The Customer shall only provide Sensitive Data in the specific data field provided by Ditto Hire for inclusion of such Sensitive Data. The Customer may not alter, resell or sublicense the Service or provide it as a service bureau. The Customer agrees not to reverse engineer the Service or its technology. The Customer will not use or access the Service to:
build a competitive product or service;
make or have made a product or service with similar features, functions, text, or graphics;
make derivative works based upon the Service or Content; or
copy any features, functions, text, or graphics of the Service or the Content. The Customer will not "frame" or "mirror" the Service. Use, resale or exploitation of the Service and/or the Content except as expressly permitted in the Agreement is prohibited.
The Customer acknowledges and will advise its customers and/or Users that the Customer Data may be located in foreign jurisdictions, and the Customer consents, and will obtain any required consents from, or provide any required notices to, its customers, candidates, data subjects and/or Users, that the Customer Data may be processed, accessed and/or stored in foreign jurisdictions and that applicable laws in those foreign jurisdictions might permit foreign governments, courts, law enforcement or regulatory agencies to access the Customer Data in those jurisdictions.
ACCOUNT INFORMATION AND DATA
All the Customer Data submitted by the Customer to Ditto Hire, whether posted by the Customer or by Users, will remain the sole property of the Customer or such Users to the full extent provided by law.
The Customer will have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness and copyright of all the Customer Data and will be deemed the data controller of the Customer Data.
Ditto Hire will not use the Customer Data for any purpose other than to provide the Service to the Customer and for statistical reporting or analytical purposes, provided that User contact information may be used as provided in the Terms of Service.
Ditto Hire may aggregate, use, disclose, distribute, and publish anonymous statistical or analytical User data regarding use and functioning of its system by its various Users or regarding Users. Such statistical or analytical data will be the sole property of Ditto Hire.
CONFIDENTIAL INFORMATION
Each party agrees:
to keep confidential all Confidential Information disclosed to it by the other party or by a third party;
not to use the Confidential Information of the other party or a third party except to the extent reasonably necessary to perform its obligations or exercise its rights hereunder;
to protect the confidentiality of such Confidential Information as it protects its own Confidential Information (but in any event with no less than a reasonable degree of care); and
to make Confidential Information available to its own employees, consultants and contractors only on a need-to-know basis and only provided such employees, consultants or contractors are under a binding obligation of confidentiality with respect thereto.
Confidential Information shall not include information which:
is known publicly;
is generally known in the industry before its disclosure to recipient hereunder;
has become known publicly, without fault of the recipient, subsequent to its disclosure by the disclosing party; or
becomes known to the recipient from a third party not bound by non-disclosure obligations to the disclosing party and with the lawful right to disclose such information to the recipient.
Notwithstanding the foregoing, this Section shall not prohibit the disclosure of Confidential Information:
to the extent that such disclosure is permitted or required by law or order of a court or other governmental authority or regulation, or
in connection with a claim between the parties under the Agreement.
FEES & PAYMENT
The Customer shall pay fees as set forth in the provided Pricing Schedule, as otherwise provided in the Agreement, or as otherwise agreed in writing. Subscription Fees begin to accrue on the day the transaction was processed and will be calculated on a pro-rata rate for the remaining days of the month and will renew monthly on the first day of every month or as indicated in the Pricing Schedule or the Service Start Date, whichever is earlier.
A User Account can be assigned only to one individual.
User Accounts may not be shared. However if an individual permanently ceases to be assigned to a particular User Account, that User Account may be assigned to another individual. The Customer is responsible for enabling and disabling individual Users.
The billing interval is indicated in the Pricing Schedule provided by Ditto Hire. The Subscription Fees will be invoiced for each billing interval on or about the first day of that billing interval, in advance for that entire interval (except as otherwise agreed in writing for certain items), and are due within 7 (seven) days of the invoice date.
If the Billing Start Date or Service Start Date is the first day of a calendar month, then the regular, full billing intervals will start on that date, whichever is earlier. If not, then the regular, full billing intervals will start on the first day of the first full calendar month after the Billing Start Date or Service Start Date, whichever is earlier, and the Subscription Fees for the partial month starting on such Billing Start Date or Service Start Date, as the case may be, will be prorated and added to the invoice for the first full billing interval.
"Subscription Fees" are the recurring fees for User Accounts, Credits, modules, and other items. Some are based on the number of billable Users (such as those for the User Accounts for the main Service) and others are a flat monthly fee, as specified in the Pricing Schedule.
Additional services may also be purchased as a singular transaction.
For a given billing interval, the periodic Subscription Fee for User Accounts is equal to the number of billable User Accounts on the first day of that billing interval multiplied by the monthly Subscription Fee per User for the applicable Service, then multiplied by the number of months in the billing interval.
The number of billable User Accounts for the first billing interval is the initial number of Users (for the applicable Service) specified in the provided Pricing Schedule. User Accounts that are added) will be charged as billable User Accounts at the then current price per User Account without any corresponding downward adjustment for Users that for any reason no longer use or have access to, the Service. For the remainder of the Term, the Customer shall pay the additional Subscription Fee for each User Account added, quarterly in arrears for other User Accounts under this Agreement, except that if the User Account is added other than on the first day of a billing interval, the additional Subscription Fee for that first, partial billing interval shall be prorated.
Different billable User rules may apply for items other than those based on User Accounts. In no event shall the monthly Subscription Fees for such other items be less than the amounts provided under the provided Pricing Schedule (as it may be amended in writing or otherwise adjusted hereunder from time to time), treating the number of Users specified for each therein as a minimum number for billing purposes.
Invoices for all fees are due and payable within 7 (seven) days of invoice date.
For customers paying via credit or debit card, customer’s credit or debit card account is charged simultaneously with the creation of the Customer’s invoice. The Customer’s account will be considered delinquent (in arrears) if payment in full is not received by the due date.
Ditto Hire fees and charges are exclusive of value added tax, withholding and any other applicable taxes, levies, or duties, and the Customer will be responsible for payment of all such amounts.
Unless Ditto Hire otherwise agrees in writing, all amounts are payable in South African Rand (ZAR) or United States Dollar (USD). If the Customer believes that any specific charge under the Agreement is incorrect, in order to obtain a credit, the Customer must contact Ditto Hire in writing within 7 (seven) days of invoice date setting forth the nature and amount of the requested correction and pay the undisputed portion by the due date.
"Support Contact" means the User or Users designated by the Customer as its contact for day-to-day interaction with Ditto Hire.
"User" means a single individual that has access at any time during the Term to the Service pursuant to the Customer’s authorisation under this Agreement.
Authorisation for online access of a User to the Service arranged for under this Agreement, whether actually used or not, is called a "User Account."
TERMINATION & REFUNDS
The Customer may terminate their Contract at any time by cancelling their subscription with one calendar months’ notice by contacting Ditto Hire.
Fees paid in advance by the Customer are non-refundable. All outstanding fees will be settled by the customer before the contract cancellation will take effect.
Ditto Hire shall be entitled to suspend and/or terminate the Customer’s access and use of the Website and/or the Services if Ditto Hire has reason to believe that the Customer has breached any of the provisions of the Agreement within 30 (thirty) days of Ditto Hire providing you with written notice (including notice by email).
In the case of your non-payment (including in the event when your credit card cannot be charged), Ditto Hire may suspend your access to the Service upon any such non-payment and may terminate this Agreement, if such breach is not remedied within 7 days of notice by Ditto Hire to you.
Upon termination of the Customer’s Contract, the Customer may no longer access or use the Services and the Website.
MISCELLANEOUS
The Agreement does not create any joint venture, partnership, agency, or employment relationship between the parties.
The Agreement, including all exhibits and/or attachments and the Terms of Service represent the entire agreement of the parties with respect to the subject matter hereof and supersedes all prior discussions, writings, communications, emails and/or agreements between the parties and is intended to be the final expression of their Agreement.
The Customer acknowledges that, in entering into the Agreement, it has not relied on, and shall have no right or remedy in respect of, any statement, representation, assurance or warranty (whether made negligently or innocently) other than as expressly set out in the Agreement. This shall not limit or exclude any liability for fraud.
This Agreement is effective only when executed by an authorised officer of Ditto Hire. Ditto Hire' marketing staff is not authorised to negotiate concerning or to sign this Agreement or to vary the terms or conditions of this Agreement.
Except as set forth in the Agreement, it shall not be modified or amended except in writing signed by both parties.
No failure or delay by a party to exercise any right or remedy provided under the Agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.
If any provision of the Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary so that the Agreement shall otherwise remain in full force and effect.
Neither party shall be liable for any loss or delay (not including delay in payment) resulting from any force majeure event or condition, including, but not limited to, acts of God, fire, natural disaster, terrorism, sabotage, Internet failure, labour stoppage, war or military hostilities, criminal or wrongful acts of third parties, and any delivery of Service date shall be extended to the extent of any delay resulting from any force majeure event.
Neither party may assign the Agreement without written consent of the other, except to a related entity or the successor of all or substantially all of the assignor’s line of business or assets to which the Agreement relates; provided, however, that the Customer may not assign this Agreement to any Ditto Hire competitor. Ditto Hire may engage one or more affiliates or contractors to carry out its obligations under this Agreement.
The Agreement will be interpreted fairly in accordance with its terms, without any strict construction in favour of or against either party.
No term of the Agreement is intended to confer a benefit on, or to be enforceable by, any person who is not a party to the Agreement.
The Agreement shall be governed in accordance with South African law. The parties irrevocably agree that the courts of South Africa shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Agreement or its subject matter or formation (including non-contractual disputes or claims).
Ditto Jobs (Pty) Ltd. (reg: 2015/372082/07) (“Ditto Hire”) adheres to the highest standards of protecting your personal information when we process it by virtue of your use of our Services, your use of our website www.dittohire.com or any of its related blogs, websites, applications or platforms (collectively, “the Website”), or by providing us with your personal information in any other way (such as emailing us or telephoning us). As such, we have created this specific and detailed Privacy Policy for you to read and appreciate exactly how we safeguard your personal information and respect your privacy (“Policy”).
Please note that Ditto Hire is a private limited liability company duly registered and operating in accordance with the laws of South Africa.
For more information regarding your personal information lawfully stored or used by Ditto Hire, please contact [email protected] who will gladly assist.
Not all terms are necessarily defined in order.
Please ensure that you read all the provisions below, and our other Ditto Hire rules and policies which may apply from time to time and made available to you, to understand all of your, and our, rights and duties.
Important information and who we are
Purpose of this Privacy Policy
This Privacy Policy aims to give you information on how Ditto Hire collects and processes your personal data through any form of your engagement with Ditto Hire such as your engagement with us when contracting or corresponding with us, when using our Services, accessing or using the Website, or providing us with your personal information in any other way (such as when participating in surveys, participating in events or signing up for newsletters with Ditto Hire).
This Privacy Policy complies with, and facilitates the obligations required from, the South African Protection of Personal Information Act, No. 4 of 2013 (“POPI”), as amended.
Users with citizenships from jurisdictions other than of South Africa, please note that Ditto Hire complies with all South African data protection laws when processing your personal information pursuant to the Services as we are a South African entity operating in the South African market. Should foreign law be applicable in any regard to your use of the Services and/or the Website in any way, including how we may process your personal information, please contact Ditto Hire at [email protected] who will gladly engage you on its application and your rights.
It is important that you read this Privacy Policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.
We never intentionally request or process sensitive data or the personal data of minors. Do not provide us with any such personal data, where the provision of same will constitute an immediate and automatic material breach of these terms. If you are a candidate below the age of 18 (eighteen), you may only provide us with your personal data on an express and additional prior consent provided by your ward/parent to Ditto Hire.
Controller and Operator
Ditto Hire is the “Responsible Party” and is responsible for your personal data in instances where we decide the processing operations concerning your personal data, and for the purposes and needs of Ditto Hire only.
We also operate as a “Operator” of personal data on behalf of a third-party Responsible Party (such as our corporate clients who provide us with candidate or employment data from their own Responsible Parties), where that Responsible Party’s privacy terms will apply. Please consult the privacy policy of any such parties to whom you may be providing your personal data as their terms will apply as they are the Responsible Party directing us to process your personal data for their purposes.
We have appointed a data representative at Ditto Hire who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the representative using the details set out below.
We will not sell, rent, or lease your personally identifiable information to other 3rd parties except in the cases where a user registered as a job seeker has responded to a job advert or when our recruiters contact job seekers with job vacancies available. Unless we have your permission or are required by law, we will only share the personal data you provide online with other 3rd party entities as described in the table below. Such entities and/or business partners, are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.
Our Contact Details
Our full details are:
Full name of legal entity: Ditto Jobs (Pty) Ltd.
Name or title of data representative: Luther Delport
Email address: [email protected]
Postal address: 35 Wesley Street, Canterbury
Studios, Cape Town, 8001
Telephone number: +27(0)21 422 0871
You have the right to make a complaint at any time to the South African regulator’s office ( Information Regulator’s Office of South Africa ). We would, however, appreciate the chance to deal with your concerns before you approach any such regulator, so please contact us in the first instance.
Changes to the Privacy Policy and your Duty to Inform us of Changes
This Privacy Policy version was last updated on 31 March 2021 and historic versions are archived and can be obtained by contacting us.
The personal data provided to Ditto Hire should be accurate, complete and up to date. Should your personal data change, the onus is on the provider of such data to notify Ditto Hire of the change and provide Ditto Hire with the accurate data.
Third-Party Links on Website or otherwise
The Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or terms. When you leave our Website, or engage with such third parties, we encourage you to read the distinct privacy policy of every third-party you engage with.
The data we collect about you
Personal data, or personal identifiable information, means any information about an individual, both natural and juristic entities (i.e. people and companies), from which that entity can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer (“process”) different kinds of personal data about you, for our own purposes, which we have grouped together as follows:
Identity Data including first name, maiden name, last name, country of residence, username or similar identifier, non-biometric photograph, title, date of birth and gender, or the information about your company such as company registration details, company address and name;
Contact Data including email address, physical/registered addresses and telephone numbers;
Financial Data including bank account details, third-party payment provider information and payment card details (which we do not store but only provide to our authorised third-party payment service provider under contract with us);
Social Media Data including all information accessible on your publicly available profile such as images, photos, photo tags, likes, followers, comments, posts and stories;
Transaction Data including details about payments to and from you, contracts, contractual terms, contract fees, signups, subscriptions, invoices and other details of products and services you have obtained from us, or provide to us;
Profile Data including your Website/Profile username, preferences, feedback, ratings and reviews, and survey responses;
Usage Data including information about how you use our company, Website, surveys, events and Services; and
Technical Data including cookies, web beacons, log information (for example, information about your interactions with our platforms and other services you use, the content you view and the search queries you submit); device information (for example, the type of device you are using, how you access our platforms, your browser, your operating system and your Internet Protocol (“IP”) address); Location information (for example, your device’s GPS signal and information about nearby WiFi networks and cell towers) when you use location enabled services;
Employer Data including where you interact with us in your capacity as an employee of an organisation, the name, address, telephone number and email address of your employer, to the extent relevant; and
Content and Advertising Data including records of your interactions with our online advertising and content, preferences in receiving notices and marketing from us and our third parties and your communication preferences, records of advertising and content displayed on pages displayed to you, and any interaction you may have had with such content or advertising (including, but not limited to, mouse hover, mouse clicks and any forms you complete).
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services or allow you to provide us with your services). In this case, we may have to cancel Website-access or Services you have with us, but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you, including through:
Direct interactions: You may give us your Identity, Contact, Financial, Social Media, Transaction, Profile, Employer and Content and Advertising Data by filling in various Ditto Hire forms, Website forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
provide information directly through our platforms or via phone, SMS, fax or other medium;
fill in forms on our platforms or otherwise;
have your data provided to us by another recruitment company or provider who already has your consent to provide us with your data for a migration into our system;
create an account or subscribe or register for a service;
enter a competition, promotion or complete a survey;
post comments or content on our platforms;
purchase one of our products or services;
contact us;
provide us with information in ways not described in this list;
use our platforms, products or services;
contract with us;
consult with us;
sign-up for newsletters;
interact with us via webinar or social platform group, such as a Facebook™ group
subscribe to any of our publications;
provide any services to us as a service provider or independent contractor on contract with us;
request information to be sent to you;
attend any Ditto Hire event whether online or in person; or
give us some feedback.
Automated technologies or interactions: As you interact with our Website, we may automatically collect Profile, Technical and Usage Data about your equipment, browsing actions and patterns. We may collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:
Identity, Contact, Social Media and Consent Data from the following parties:
job portal providers including Career Junction and PNET both based in South Africa;
analytics providers Google Analytics, Google AdSense and Google Ads Manager all based in the USA;
social networks for using linked-in logging only, being Google, LinkedIn, GitHub and Apple all based in the USA;
marketing and transactional platforms being SendGrid based in the USA; and
Financial and Transaction Data from providers of technical and/or payment services being DPO Paygate based in South Africa, XERO based in New Zealand and Stripe based in the USA.
How we use your personal data
We will only use your personal data when the law allows us to and for legitimate reasons, which you hereby expressly understand and consent to. Most commonly, we will use your personal data in the following circumstances:
where we have your express consent to do so;
where we need to consult with you or perform on the Services contract we are about to enter into or have entered into with you;
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and/or
where we need to comply with a legal or regulatory obligation.
Purposes for which we will use your personal data:
We have set out below, in a table format, a description of all the ways we plan to use your personal data for our own purposes, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are, where appropriate, and which exact External Third Parties your personal data is handed to for same reasons.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Certain providers/third parties to whom we hand your data can change quite quickly due to the dynamic nature of placements, but careful consideration occurs when we change providers and their privacy policies are carefully scrutinised. Further, a full list of the exact third-parties applicable at any time, can be provided to you on request.
PURPOSE / ACTIVITY |
TYPE OF DATA |
LAWFUL BASIS FOR PROCESSING INCLUDING BASIS OF LEGITIMATE INTEREST |
SPECIFIC EXTERNAL THIRD PARTY TO WHOM THE INFORMATION IS PROVIDED (IF ANY) |
To engage with you after you have contacted us requesting an engagement via the Website or otherwise |
|
|
Pipedrive based in Estonia Hetzner based in Germany AWS based in the USA SendGrid based in the USA |
To provide you with our Services as client (whether a corporate employer, recruitment facilitator or as a candidate) |
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Pipedrive based in Estonia Hetzner based in Germany AWS based in the USA SendGrid based in the USA DPO Paygate based in South Africa XERO based in New Zealand Stripe based in the USA Our various list of recruiters which changes from time to time – please contact us for our full and exact list applicable at any time. Our job board integration platforms including: Indeed – based in USA CareerJet – based in SA Jobs Portal – based in SA Trovit – based in SA AdZuna – based in SA Locanto – based in SA Talent.com – based in USA PNET – based in SA Career Junction - based in SA Careers24 – based in SA Bizcommunity– based in SA Monster - based in the UK HotelJobs – based in SA MyJob.MU – based in Mauritius |
To contract with you as a service provider to Ditto Hire |
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N/A |
To allow you to use the Website or participate in any Ditto Hire event |
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Pipedrive based in Estonia Hetzner based in Germany AWS based in the USA SendGrid based in the USA DPO Paygate based in South Africa XERO based in New Zealand Stripe based in the USA Our various list of recruiters which changes from time to time – please contact us for our full and exact list applicable at any time. Our job board integration platforms including: Indeed – based in USA CareerJet – based in SA Jobs Portal – based in SA Trovit – based in SA AdZuna – based in SA Locanto – based in SA Talent.com – based in USA PNET – based in SA Career Junction - based in SA Careers24 – based in SA Bizcommunity– based in SA Monster - based in the UK HotelJobs – based in SA MyJob.MU – based in Mauritius |
To provide it to our authorised third-party service providers who need your personal data to provide their private services to you (such as payment gateway providers, or analysis providers) |
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Pipedrive based in Estonia Hetzner based in Germany AWS based in the USA SendGrid based in the USA DPO Paygate based in South Africa XERO based in New Zealand Stripe based in the USA Our various list of recruiters which changes from time to time – please contact us for our full and exact list applicable at any time. Our job board integration platforms including: Indeed – based in USA CareerJet – based in SA Jobs Portal – based in SA Trovit – based in SA AdZuna – based in SA Locanto – based in SA Talent.com – based in USA PNET – based in SA Career Junction - based in SA Careers24 – based in SA Bizcommunity– based in SA Monster - based in the UK HotelJobs – based in SA MyJob.MU – based in Mauritius |
To process and service your payment for any services rendered by Ditto Hire or its service providers To manage payments, fees and charges |
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Pipedrive based in Estonia Hetzner based in Germany AWS based in the USA SendGrid based in the USA DPO Paygate based in South Africa XERO based in New Zealand Stripe based in the USA Our various list of recruiters which changes from time to time – please contact us for our full and exact list applicable at any time. Our job board integration platforms including: Indeed – based in USA CareerJet – based in SA Jobs Portal – based in SA Trovit – based in SA AdZuna – based in SA Locanto – based in SA Talent.com – based in USA PNET – based in SA Career Junction - based in SA Careers24 – based in SA Bizcommunity– based in SA Monster - based in the UK HotelJobs – based in SA MyJob.MU – based in Mauritius |
To manage our relationship with you which may include notifying you about changes to our terms or Privacy Policy or Services |
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N/A |
To administer and protect our organisation and our Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
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N/A |
To deliver relevant Website content and Services to you and measure or understand the effectiveness of the information we serve to you |
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N/A |
To use data analytics to improve our Website, Services, engagee relationships and experiences |
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N/A |
To provide you with direct and user-specific marketing, make suggestions and recommendations to you about events or services that may be of interest to you |
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N/A |
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. To manifest your rights attached to any marketing sent to you as an existing customer, please use the in-built prompts provided on those communications, or contact us.
You will receive marketing communications from us if you have requested information from us, have participated in any Ditto Hire Service or event, or if you provided us with your details when registering for a promotion or event and, in each case, you have not opted-out of receiving that marketing.
Third-Party Marketing
Whilst we may use your personal data within our Ditto Hire organisation group, we will get your express opt-in consent before we share your personal data publicly with any entity outside the Ditto Hire group of organisations for public purposes.
Opting-Out
You can ask us or authorised third parties to stop sending you marketing messages at any time by contacting us or the relevant third party at any time and requesting us to cease or change your marketing preferences.
Where you opt-out of receiving these marketing messages, this opt-out will not apply to other personal data of yours which we process for another lawful basis.
Change of Purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes set out in the table above and below.
Internal Third Parties as set out in the Glossary;
External Third Parties as set out in the Glossary;
Specific third parties listed in the table above; and/or
Third parties to whom we may choose to sell, transfer, or merge parts of our organisation or our assets. Alternatively, we may seek to acquire other organisations or merge with them. If a change happens to our organisation, then the new owners may use your personal data in the same way as set out in this Privacy Policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions and standards.
Express Cookies provision
The Website may make use of “cookies” to automatically collect information and data through the standard operation of the Internet servers. “Cookies” are small text files a website can use (and which we may use) to recognise repeat users, facilitate the user’s on-going access to and use of a website and allow a website to track usage behaviour and compile aggregate data that will allow the Website operator to improve the functionality of the Website and its content, and to display more focused advertising to a user by way of third party tools.
The type of information collected by cookies is not used to personally identify you. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note that cookies may be necessary to provide you with certain features available on our Website, and thus if you disable the cookies on your browser you may not be able to use those features, and your access to our Website will therefore be limited. If you do not disable “cookies”, you are deemed to consent to our use of any personal information collected using those cookies, subject to the provisions of this Policy and our other policies or terms.
International transfers
We share your personal data within the Ditto Hire group of organisations and affiliates, and this may involve transferring and processing your data outside of South Africa.
Whenever we transfer your personal data out of either territory, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only ever share data with an entity with whom we have a contract specifically detailing all same parties’ duties in relation to your data; and
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the Information Regulator’s Office of South Africa; and/or
Where we use certain service providers, we may use specific contracts/clauses approved by the Information Regulator’s Office which give personal data the same protection it has in South Africa.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of South Africa.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed by using various multi-factor authentication methods, limiting the number/type of employees who can access data, and enforcing access controls to prevent the loss or unauthorised access to your data. These might include but are not limited to using firewalls, restricted and / or closed access and various encryption methods on the storing of personal and sensitive data. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a legitimate need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, any other South African applicable law requiring us to retain the data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for different aspects of your personal data are available from us by contacting us.
In some circumstances you can ask us to delete your data; see below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data where we are the relevant “Responsible Party” over such personal data. Please contact us to find out more about, or manifest, these rights:
request access to your personal data;
request correction of your personal data;
request erasure of your personal data;
object to the processing of your personal data;
request a restriction of processing your personal data;
request transfer of your personal data; and/or
right to withdraw consent.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Glossary
Lawful Basis
Legitimate Interest means the interest of our organisation in conducting and managing our organisation to enable us to give you the best service and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Express consent means the confirmed express consent you have provided to our processing of your personal data by actively accepting this Privacy Policy.
Third Parties
Internal Third Parties means other entities or parties in the Ditto Hire group acting as joint controllers or processors and who are based in South Africa and provide IT and system administration services and undertake reporting.
External Third Parties means:
Authorised third-party service providers under contract with Ditto Hire who need your personal information in order to contact and transact with you pursuant to your use of the Services (such as recruiters);
specific third parties who have been identified in the table above;
service providers acting as processors based in South Africa who provide IT and system administration services;
our affiliates, in other words, other companies, websites or platforms owned and operated by Ditto Jobs (Pty) Ltd. By sharing this information amongst business units, we may learn more about our customers, allowing us to create a more relevant and engaging customer experience;
business partners where we may share Aggregated Data with select business partners;
other parties in response to legal process or when necessary to conduct or protect our Website. We may disclose your information if we are under a duty to disclose or share your information in order to comply with any legal obligation or to protect our Website. We may also disclose your information during the process of debt collection, or to our attorneys in connection with any potential, threatened or actual litigation, or to our auditors for the purpose of auditing our accounts;
other parties in connection with certain business transactions. In the event that we sell any of our businesses or assets, we may disclose your personal information to the prospective buyer of such business or assets;
third parties where you have provided consent. In some cases, third parties (often advertisers), may wish to attain information about you in order to promote their products to you, or for whatever other reason. We may share information with third-parties where you provide consent in the form of explicit opt-in. Such circumstances may include (but are not limited to) an entry into a competition sponsored by a third-party where the provision of your information is a condition for entry to the competition, or where you express your interest in a product or service for which you would like more information;
South African or other national governments and/or their respective authorities pursuant to our adherence with anti-corruption and crime-fighting legislation; and/or
professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in South Africa who provide consultancy, banking, legal, insurance and accounting services as required.
Your legal rights
You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no valid reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be communicated to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
if you want us to establish the data’s accuracy;
where our use of the data is unlawful but you do not want us to erase it;
where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform on a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain Website access or Services to you. We will advise you if this is the case at the time you withdraw your consent. Please take note that regardless of your right to withdraw consent under POPI, other South African legislation applies and may require that we continue to process your data in order to comply with anti-corruption, crime-fighting and/or other national legislation, which you expressly understand and agree to.